Effective Date: October 8, 2026
Last Updated: October 8, 2026
Website: https://www.theglobalpass.org
Company: The GlobalPass Inc.
1. Introduction
Welcome to GlobalPass.
The GlobalPass Inc. ("GlobalPass," "we," "us," or "our") is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us.
GlobalPass provides educational consulting, international student admissions assistance, immigration-related services, visa application support, and related advisory services.
Through our website, digital platforms, and professional services, we assist individuals seeking educational and immigration opportunities, including in Canada, the United States, the United Kingdom, and Australia.
This Privacy Policy explains how we collect, use, disclose, store, protect, and manage personal information when you interact with GlobalPass.
It applies to individuals who:
Visit our website at www.theglobalpass.org.
Register for or use our services.
Submit educational admission or immigration applications through GlobalPass.
Communicate with our consultants, representatives, or support team.
Engage GlobalPass for educational, visa, immigration, or related advisory services.
Interact with our educational institutions, recruitment partners, and authorized representatives.
By providing information to GlobalPass, you acknowledge that you have been informed of the practices described in this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting, using, or disclosing your personal information.
GlobalPass processes personal information in accordance with applicable privacy and data protection laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial privacy legislation, and other laws governing our activities.
2. Information We Collect
GlobalPass collects personal information necessary to provide educational, immigration, and related services.
Depending on the services requested, we may collect the following categories of information.
2.1 Personal Identification Information
Full legal name
Date and place of birth
Nationality and citizenship
Gender, where relevant to an application
Marital status
Residential and mailing addresses
Email address and telephone number
Passport information
Government-issued identification
Immigration identification numbers
Emergency contact details
2.2 Educational Information
Academic history and qualifications
Academic transcripts
Diplomas, certificates, and degrees
Educational institution details
Language proficiency test results
Admission letters
Statements of purpose
Academic references
Scholarship applications
Previous educational applications
2.3 Immigration and Visa Information
Where relevant to the services requested, we may collect:
Immigration status and history
Visa and permit applications
Previous immigration decisions
Study permits and work permits
Permanent residency documentation
Citizenship documentation
Immigration correspondence
Travel history
Employment records
Family and dependent information
Financial support documentation
Relevant medical or immigration examination records
Criminal background documentation where legally required
Some of this information may be considered sensitive personal information and will be handled with safeguards appropriate to its sensitivity.
2.4 Financial and Payment Information
We may collect:
Billing information
Payment records
Transaction histories
Invoices and receipts
Proof of funds
Bank statements
Financial sponsorship information
Income and employment verification
Scholarship and financial assistance documentation
Payments may be processed through authorized third-party payment providers. Where payment information is collected directly by a payment processor, that provider's privacy and security practices may also apply.
2.5 Technical and Website Information
When you access our website or digital services, we may automatically collect:
IP address
Browser type and version
Device type
Operating system
Website usage information
Pages visited
Referral sources
Approximate geographic location derived from technical information
Cookies and similar tracking technologies
This information assists us in maintaining website functionality, understanding usage, preventing misuse, and improving our services.
2.6 Communications and Correspondence
We may maintain records of communications between you and GlobalPass, including emails, support requests, submitted documents, and relevant correspondence concerning your applications or services.
Telephone or video communications will only be recorded where appropriate notice and any legally required consent have been obtained.
3. How We Collect Personal Information
GlobalPass may collect personal information through:
Direct interactions: Information you provide when registering, submitting applications, completing questionnaires, requesting consultations, or communicating with our team.
Website interactions: Information collected when you browse our website, complete online forms, or use digital services.
Authorized representatives: Information provided by individuals whom you have authorized to act on your behalf.
Educational institutions: Information received from universities, colleges, schools, and other educational partners in connection with your applications.
Immigration authorities: Information received from relevant government departments and immigration authorities in connection with services we are authorized to perform.
Service providers: Information received from payment processors, verification providers, and other third parties involved in delivering requested services.
Where we obtain information from third parties, we do so in accordance with applicable law and any required authorization.
4. How We Use Your Information
GlobalPass collects and processes personal information for legitimate and specified business purposes.
These purposes include:
4.1 Educational Admissions
Evaluating educational opportunities.
Identifying appropriate institutions and programs.
Preparing and submitting admission applications.
Communicating with educational institutions.
Monitoring application progress.
Assisting with enrolment requirements.
4.2 Immigration and Visa Services
Evaluating eligibility for immigration-related services.
Preparing visa and permit applications.
Supporting study permit and work permit applications.
Assisting with permanent residency and citizenship processes.
Preparing supporting documentation.
Communicating with immigration authorities where authorized.
Monitoring application progress and deadlines.
Where immigration representation or advice requires professional authorization, those services will be provided only through appropriately authorized individuals.
4.3 Client Account Management
Creating and managing client records.
Verifying identity.
Providing access to applicable digital services.
Maintaining application histories.
Managing service agreements.
Responding to inquiries and support requests.
4.4 Payments and Financial Administration
Processing service payments.
Issuing invoices and receipts.
Managing refunds where applicable.
Maintaining accounting records.
Preventing fraudulent transactions.
Complying with financial and taxation requirements.
4.5 Service Improvement
We may use information to:
Improve our website and client experience.
Identify operational inefficiencies.
Enhance customer support.
Develop new services.
Conduct internal research and analytics.
Where practical, we use aggregated or de-identified information for analytics and service improvement.
4.6 Legal and Regulatory Compliance
We may use or disclose information where reasonably necessary to:
Comply with applicable laws.
Respond to lawful requests from authorities.
Detect or prevent fraud.
Protect the security of our systems.
Establish, exercise, or defend legal claims.
Fulfil applicable recordkeeping and professional obligations.
5. Consent and Legal Basis for Processing
GlobalPass collects, uses, and discloses personal information with consent or as otherwise permitted or required by applicable law.
Depending on the circumstances, consent may be obtained through:
Online registration.
Application forms.
Signed service agreements.
Written authorizations.
Electronic consent mechanisms.
Other legally recognized methods.
We will seek express consent where required, particularly when handling sensitive personal information or using information for purposes that are not reasonably expected as part of the requested services.
You may withdraw your consent, subject to legal or contractual restrictions and reasonable notice, by contacting GlobalPass.
Withdrawal of consent may affect our ability to provide certain services, complete applications, or maintain an ongoing client relationship.
Where required by applicable law, we will explain the consequences of withdrawing consent.
6. Sharing and Disclosure of Personal Information
GlobalPass does not disclose personal information to unrelated third parties for their independent purposes without appropriate authorization or another lawful basis.
However, providing our services may require sharing information with third parties.
6.1 Educational Institutions
We may share relevant application information with universities, colleges, schools, scholarship providers, and educational institutions to facilitate admission and enrolment.
6.2 Government and Immigration Authorities
Where necessary, information may be disclosed to:
Immigration, Refugees and Citizenship Canada (IRCC).
Canadian provincial or territorial authorities.
Relevant immigration and visa authorities in other countries.
Embassies and consulates.
Other government bodies involved in an application.
Disclosures will be limited to information reasonably necessary for the relevant application, authorization, or legal obligation.
6.3 Professional Representatives
Where appropriate and authorized, information may be shared with immigration consultants, legal professionals, educational advisers, or other qualified professionals assisting with your case.
6.4 Technology and Payment Service Providers
GlobalPass may use third-party providers for:
Website hosting.
Secure data storage.
Payment processing.
Email communications.
Customer relationship management.
Document management.
Technical support.
Identity verification.
Security and fraud prevention.
We seek to ensure that service providers handling personal information on our behalf are subject to appropriate confidentiality, security, and data protection obligations.
6.5 Legal Requirements
We may disclose information when required or permitted by applicable law, including in response to valid legal processes, court orders, regulatory obligations, or lawful government requests.
6.6 Business Transfers
In connection with a proposed or completed merger, acquisition, financing, restructuring, or sale of business assets, personal information may be disclosed where legally permitted and subject to appropriate confidentiality and privacy safeguards.
7. International Data Transfers
GlobalPass operates in an international educational and immigration environment.
As a result, personal information may be transferred to, processed in, or stored in jurisdictions outside your country or province of residence.
These jurisdictions may include countries where educational institutions, immigration authorities, service providers, or other authorized partners operate.
Privacy laws in those jurisdictions may differ from those applicable in your place of residence.
Where required, GlobalPass will assess international transfers and implement appropriate safeguards, which may include contractual protections, security controls, and privacy impact assessments.
Personal information stored or processed abroad may be accessible to authorities in the relevant jurisdiction under applicable local laws.
8. Data Security
GlobalPass recognizes the sensitive nature of the information entrusted to us.
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, loss, alteration, or misuse.
Depending on the systems and information involved, safeguards may include:
Access restrictions based on business responsibilities.
Password-protected accounts.
Secure document storage.
Encryption where appropriate.
Access monitoring.
Confidentiality obligations for personnel.
Security controls maintained by technology providers.
Procedures for identifying and responding to security incidents.
Access to client information is restricted to authorized personnel and service providers with a legitimate need to access it.
Although we take reasonable precautions, no system or method of electronic transmission can be guaranteed to be completely secure.
Where a privacy or security incident occurs, GlobalPass will investigate and take appropriate measures, including notifying affected individuals and relevant authorities when required by law.
9. Data Retention
GlobalPass retains personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected or to satisfy applicable legal, regulatory, contractual, and professional obligations.
Retention periods may depend on:
The nature of the services provided.
The status of an educational or immigration application.
Applicable immigration and professional recordkeeping requirements.
Financial and taxation obligations.
Legal disputes or investigations.
Requirements imposed by applicable law.
When personal information is no longer required, GlobalPass will take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal requirements.
Termination of a client relationship does not necessarily result in immediate deletion of records where continued retention is legally required or otherwise permitted.
10. Your Privacy Rights
Depending on your location and applicable privacy legislation, you may have rights concerning your personal information.
These may include the right to:
Access: Request access to personal information held about you.
Correction: Request correction of inaccurate or incomplete personal information.
Withdrawal of consent: Withdraw consent for certain processing activities, subject to applicable restrictions.
Deletion: Request deletion of personal information where legally available.
Data portability: Request a copy of certain personal information in an appropriate format where supported by applicable law.
Objection or restriction: Object to, or request restrictions on, certain uses of personal information where applicable.
Complaint: Raise concerns regarding GlobalPass's handling of your information.
To exercise your rights, contact:
Email: Team@theglobalpass.org
We may request reasonable identity verification before processing a request to protect against unauthorized disclosure.
We will respond within applicable statutory timeframes.
Certain requests may be limited where GlobalPass is legally required or permitted to retain information.
11. Cookies and Tracking Technologies
GlobalPass may use cookies and similar technologies to support website functionality and improve user experience.
Cookies are small files stored on your device when visiting a website.
Depending on the tools enabled on our website, cookies may be used for:
Essential functionality: Supporting website navigation, security, and core functionality.
Analytics: Understanding how visitors interact with the website and identifying opportunities for improvement.
Preferences: Remembering selected settings and preferences.
Marketing: Measuring advertising performance and supporting relevant communications, where permitted.
You may manage cookies through your browser settings and, where available, our website's cookie preference controls.
Where required by law, GlobalPass will obtain consent before using non-essential cookies or similar tracking technologies.
Disabling certain cookies may affect website functionality.
12. Marketing Communications
GlobalPass may communicate with clients and prospective clients regarding educational opportunities, immigration information, company updates, and relevant services.
We distinguish between operational communications and promotional communications.
Operational communications may include application updates, payment reminders, document requests, appointment confirmations, and important service notifications.
Marketing communications may include promotional offers, educational opportunities, newsletters, and information about additional services.
We send marketing communications only where permitted by applicable law, including where required consent has been obtained.
You may opt out of marketing communications by using the unsubscribe option provided or contacting Team@theglobalpass.org.
Opting out of marketing does not prevent GlobalPass from sending necessary communications relating to active services, applications, or legal obligations.
13. Children's and Minors' Privacy
GlobalPass may provide educational and immigration-related services involving individuals under the age of majority.
Where services involve minors, we take additional care in handling their personal information.
Where required by applicable law, we obtain consent or authorization from a parent, legal guardian, or other legally authorized representative.
Personal information relating to minors is collected and used only for appropriate educational, immigration, administrative, or legal purposes.
Parents and legal guardians may contact GlobalPass regarding the handling of a minor's information, subject to applicable laws governing the minor's privacy rights and capacity to consent.
14. Third-Party Websites and Services
The GlobalPass website may contain links to external websites, including educational institutions, government agencies, immigration authorities, and service providers.
These websites operate independently and may maintain their own privacy policies.
GlobalPass is not responsible for the privacy practices of independent third-party websites.
We encourage users to review applicable third-party privacy notices before submitting personal information.
15. Automated Processing and Analytics
GlobalPass may use digital tools to organize information, manage applications, monitor operational performance, and improve services.
Where automated tools are used to assist with administrative processing, their outputs may support the work of authorized personnel.
GlobalPass remains responsible for its handling of personal information under applicable privacy legislation.
Where legally required, we will provide additional information concerning decisions made exclusively through automated processing and applicable rights to request information or review.
We will not use sensitive client application information to train external artificial intelligence models without appropriate authorization and a lawful basis.
16. De-Identified and Aggregated Information
GlobalPass may generate aggregated or de-identified information from client records and website usage data.
Such information may be used for:
Internal analytics.
Operational planning.
Service improvement.
Research.
Performance reporting.
Business development.
Where permitted by law and subject to appropriate safeguards, GlobalPass may also disclose or commercially use information that has been effectively de-identified.
We will not treat information as anonymous merely because direct identifiers have been removed if individuals remain reasonably identifiable.
The collection, use, disclosure, and commercialization of de-identified information remain subject to applicable privacy law.
17. Changes to This Privacy Policy
GlobalPass may update this Privacy Policy to reflect changes in:
Applicable privacy laws.
Business operations.
Services.
Technology.
Data processing practices.
Regulatory requirements.
The latest version will be made available at:
The effective or last-updated date will be revised when changes are made.
Where changes materially affect how personal information is collected, used, or disclosed, GlobalPass will provide additional notice or obtain consent where required by applicable law.
18. Privacy Complaints and Concerns
If you have concerns about the collection, use, disclosure, or protection of your personal information, you may contact GlobalPass.
We will review privacy complaints and take appropriate corrective action where necessary.
If you are dissatisfied with our response, you may have the right to submit a complaint to an applicable privacy regulator, including the Office of the Privacy Commissioner of Canada or a relevant provincial privacy authority.
19. Contact Information
For questions, requests, concerns, or complaints relating to this Privacy Policy or our handling of personal information, please contact:
The GlobalPass Inc.
Privacy Contact: GlobalPass Privacy Officer
Email: Team@theglobalpass.org
Website: https://www.theglobalpass.org
Mailing Address: 317 E 90th Street, New York, New York 10128, USA
Please include sufficient details in your request to allow our team to identify and respond to your concern.
© 2026 The GlobalPass Inc. All rights reserved.